chugli.ai

chugli.ai

Privacy Policy

Last updated: 11/12/2025

1. Information We Collect

Information You Provide

When you use Chugli.ai, we may collect information that you voluntarily provide, such as:

  • Account information (username, email address if provided)
  • Chat messages and conversations
  • User preferences and settings

Automatically Collected Information

We automatically collect certain information about your device and usage, including:

  • Device information (device type, operating system, browser type)
  • Usage data (features used, time spent, frequency of use)
  • Technical data (IP address, session information, error logs)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our AI chat services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Process transactions and manage user accounts
  • Communicate with you about service updates and support
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, conducting our business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal processes, protect our rights, or ensure user safety.

4. Data Security and Retention

Security Measures

We implement industry-standard security measures to protect your data, including:

  • End-to-end encryption for sensitive data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and updates
  • Access controls and authentication measures
  • Monitoring systems for unauthorized access attempts

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a portable format
  • Objection: Object to certain types of data processing
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us through the methods provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may affect some functionality.

7. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify users of any material changes by posting the updated policy on our service and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: